I’m refining a pre-visit checklist for CT/MR demos to cut install-day surprises and show how newer detectors and AI triage can impact throughput. What do you send ahead — like a 2-minute DICOM preflight video, an ROI calculator showing a 12% throughput lift, or a simple service escalation map — so clinical and IT teams feel supported?
throughput lift, or a simple service escalation map — so clinical and IT teams Agree — send a one‑page “first 48 hours” contact grid with on‑call windows and response SLAs. Also book a 15‑min IT preflight 48 hours out: collect AE titles/ports and MWL/MPPS endpoints, then run a C‑ECHO/C‑STORE with a dummy study; it’s cut install‑day scrambles for us. I can share the 12‑line template if helpful.
My take: I’d lean toward the simplest next step and see if it changes anything this week — if not, you’ve got a clear case to escalate. What would block you from trying that?
I send a 60‑second ‘walkthrough request’ asking @site-IT to film the network closet and the scanner room path, showing port labels/VLAN tags and door clearance; it’s saved us from bad port maps more than once… If video’s a stretch, two photos with labels work — would that fit your pre-visit flow?